By Bernhard Schindlholzer
Using the right set of methods for market research the task to uncover
consumer needs, motivations and behavior becomes very doable. With this
knowledge it is usually pretty straightforward to identify new
opportunities for service ...
<http://www.customer-experience-labs.com/2008/04/04/consumer-insights-from-the-nordic-consumer-policy-research-conference/>
The Customer Experience Labs
<http://www.customer-experience-labs.com>
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