By Richard.Wand
... basic principles for giving their customers a good shopping
experience? I still play buzzword bingo but time is running out for
those retailers who don't follow through with actions. The terms
might be new but the principles aren't. ...
<http://blogs.conchango.com/richardwand/archive/2008/02/25/The-terms-are-new_2C00_-but-the-principles-aren_1920_t_2E002E002E00_.aspx>
blogs.conchango.com
<http://blogs.conchango.com/default.aspx>
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